Knowledge Base
Racquets, Tennis, and Pickleball
Golf
Roster Management
Tee Sheet Management
Managing Members and Guests
Golf Settings
Tee Sheet Communication
Simulators
Racquets, Tennis, and Pickleball
Tennis
Events
Golf Genius
Whoosh Club Events
Fitness
Admin Settings
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Knowledge Base
Racquets, Tennis, and Pickleball
Golf
Roster Management
Tee Sheet Management
Managing Members and Guests
Golf Settings
Tee Sheet Communication
Simulators
Racquets, Tennis, and Pickleball
Tennis
Events
Golf Genius
Whoosh Club Events
Fitness
Admin Settings
Racquets, Tennis, and Pickleball
How do I copy a booking to another day or time?
I accidentally added a guest under the wrong member. How do I fix it?
How do I add a block?
How do I make a booking?
How do I make a staff-facing note?
How do I make a member-facing note?
What is the difference between the “Notify Members” toggle on the main booking screen and the “Notify Members” toggle on the detailed booking screen?
How do I move a booking to another day or time?
How do I cancel an entire booking?
How do I remove one player from a booking?
How do I know if a booking has a note to staff?
How do I change a member or guest type?
How do I view member profile information from the booking screen?
How do I add a group to the waitlist?
How do I move a group from the waitlist to a booking?
Can I change the order of the waitlist?
How do I message a member?
Where can I find the message threads?
Can I send a message to just the staff?
How do I close the day out?
Can I reopen a day if it has already been closed out?
Where can I download the close-out file?
How do I add/adjust the court configurations?
How do I adjust the guest or member pricing?
Where are the notification settings?
Can I add additional verbiage to notifications?
How do I turn on member hold?
How do I add a new restriction for a member?
How do I add a new restriction for a guest?
How do I add a guest to a booking?
Tennis
How do I mark a guest or member as paid (i.e. they paid with a credit card through the POS)?