Simulators

• How do I make a booking?
• How do I add a new restriction for a member?
• How do I change a member or guest type?
• How do I adjust the guest or member pricing?
• How do I remove a player from a booking?
• How do I make a staff-facing note?
• How do I make a member-facing note?
• How do I add a block?
• What is the difference between the “Notify Members” toggle on the main booking screen and the “Notify Members” toggle on the detailed booking screen?
• How do I copy a booking to another day or time?
• How do I move a booking to another day or time?
• How do I cancel an entire booking?
• How do I know if a booking has a note to staff?
• How do I view member profile information from the booking screen?
• I accidentally added a guest under the wrong member. How do I fix it?
• How do I add a group to the waitlist?
• How do I move a group from the waitlist to a booking?
• Can I change the order of the waitlist?
• How do I message a specific member?
• Where can I find the message threads?
• Can I send a message to just the staff?
• How do I close the day out?
• Can I reopen a day if it has already been closed out?
• Where can I download the close-out file?
• How do I add/adjust the bay configurations?
• Where are the notification settings?
• Can I add additional verbiage to notifications?
• How do I turn on member hold?
• How do I add a new restriction for a guest?
• How do I add a guest to a booking?