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Knowledge Base
Fitness
  • Golf
    • Roster Management
    • Tee Sheet Management
    • Managing Members and Guests
    • Golf Settings
    • Tee Sheet Communication
  • Simulators
  • Racquets, Tennis, and Pickleball
    • Tennis
  • Events
    • Golf Genius
    • Whoosh Club Events
  • Fitness
  • Admin Settings
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      1. Knowledge Base
      2. Fitness
      • Golf
        • Roster Management
        • Tee Sheet Management
        • Managing Members and Guests
        • Golf Settings
        • Tee Sheet Communication
      • Simulators
      • Racquets, Tennis, and Pickleball
        • Tennis
      • Events
        • Golf Genius
        • Whoosh Club Events
      • Fitness
      • Admin Settings

      Fitness

      • How do I make a staff-facing note?
      • How do I view member profile information from the booking screen?
      • How do I remove one player from a booking?
      • Can I reopen a day if it has already been closed out?
      • How do I adjust the guest or member pricing?
      • How do I make a booking?
      • How do I make a member-facing note?
      • What is the difference between the “Notify Members” toggle on the main booking screen and the “Notify Members” toggle on the detailed booking screen?
      • How do I add a block?
      • How do I copy a booking to another day or time?
      • How do I move a booking to another day or time?
      • How do I cancel an entire booking?
      • How do I know if a booking has a note to staff?
      • How do I change a member or guest type?
      • How do I mark a guest or member as paid (i.e. they paid with a credit card through the POS)?
      • I accidentally added a guest under the wrong member. How do I fix it?
      • How do I add a group to the waitlist?
      • How do I move a group from the waitlist to a booking?
      • Can I change the order of the waitlist?
      • How do I message a specific member?
      • Where can I find the message threads?
      • Can I send a message to just the staff?
      • How do I close the day out?
      • Where can I download the close-out file?
      • How do I add/adjust the room configurations?
      Not seeing an answer you need? Contact support@whoosh.io